Are your artworks protected by Copyright?

Yes. All artworks Joanne produces are protected by copyright law. It is a legal offense to reproduce or re-print any of the images without written consent from the artist. This includes all physical purchased items/artworks and also any digital images of the artwork that can be found on this website or search engines.

Where are your products made?
All original artwork and fine art prints are created by Joanne at her home studio in Te Awamutu, New Zealand.

What is a Giclee/Fine Art Print?
Giclee is a french term (pronounced zhee-clay) It refers to the digital printing process in which an ink-jet printer is used to produce a high-quality art print. Joanne creates her prints with an Epson professional printer, using UltraChrome ® HD pigment ink and high quality archival Epson paper which is designed especially for these inks. 

What's the difference between Open Edition and Limited Edition Prints?

Limited edition prints are limited to a certain quantity (e.g 100). Once this quantity is produced/sold there are no more produced thereafter. Limited editions are considered to be exclusive and collectible and the prices generally reflect that. You'll notice that all limited editions will have a number signed on the print, e.g 5/100, this means it is print number 5 of 100.
An open edition print has no limit on quantity. It does not have a number allocated to it and any number of prints can be produced - There is simply no limit. 

How does a print get produced from an original?
Once Joanne has completed an artwork, it is then carefully scanned with a professional Epson scanner to capture all of the colours and details of the original artwork. From this, a digital file is created and can then be printed. To make sure the new print is as accurate to the original as it possibly can be, Joanne prints the artwork file and tweaks the colours numerous times until the print looks as close to the original as possible - This is a process that can sometimes take hours!

How do I take care of my print or original artwork?
Artwork will last for many years if treated well, we strongly recommend that you do not hang your artwork in direct sunlight as this may eventually discolour the paper. We also recommend getting your artwork professionally framed with UV protective glass for the very best protection. These artworks are delicate so handle with care. When handling originals be sure not to touch the drawn area as it can smudge.  

Returns/Exchange policy:

We hope that you are happy with your purchase, however, if for some reason you are not, please make contact within 10 days of receiving your item to organise a refund or exchange. Customers are responsible for return shipping costs and original shipping costs can not be refunded. All custom orders and sale items are final sale with no exceptions. 
If in the rare event that your item arrives damaged, please email info@joanneboweartist.com with information and photos of the damaged item/s. In most cases we can replace the item for you, if we cannot offer a replacement then a refund may be given.

Stockist enquiries:
Please send your inquiries to Joanne at info@joanneboweartist.com or via the Contact Page. Please include information about your business in the message.